What they say

“We were stuck on the best way to manage and arrange the content for our new website until Lennie radically changed our ability to negotiate with our designer, manage and arrange the content using the CMS, and get it reading and looking professional. Without Lennie, this task would have taken much longer and we would not have had such a great outcome. We’ve already booked her for the next project!”

Bernadette Pasco, Training and Workforce Development Manager, Financial Rights and Consumer Council


“Lennie provides a unique view of the content management process that is severely lacking in most development projects.

“Brought onto the project to fill our need for a copywriter, Lennie quickly showed us that our needs were much more complex, and her skills and knowledge of content strategy more than met our need.

“Lennie is one of those ‘can do’ people who always worked towards the best solution possible, incorporating the needs of many different business units, while still being flexible and adaptable to work with the many and varied people and personalities on the project.

“I would highly recommend Lennie to help anyone with developing their content strategy, and will look forward to working with her again in the future.

Steve Mactaggart, Platform Manager, Open Training Institute


“Lennie is a pleasure to work with. She consistently converts the non-believers and the ignorant with her enthusiasm and dedication to explaining how a content strategy enables an organization to achieve its goals.”

Liz Watts Lee, Business Consultant, Department of Justice


“Lennie is a terrific content professional with a wealth of experience in the web design industry. During our work together, she demonstrated the rare ability to work both strategically with senior stakeholders and at a practical level on content development activities.

“Lennie was planned, disciplined and very clear in applying her significant knowledge of content methodology to a highly complex environment. She was in charge of all content from early high level definition through to managing a significant team of editors during the production phase of the project.

“She also demonstrated the ability to plan and run workshops driving towards necessary decisions and all the while maintaining a great sense of humour.

“I highly recommend Lennie and look forward to the opportunity to work with her again.”

John Murphy, Director, Design4Use Pty Ltd


“In order to achieve [our ambitious] target, we were thrilled when Content Ark agreed to take on the development and roll out of a comprehensive [online] communications strategy, which you have since delivered at a blistering pace.

“… your ability to produce first class communications on time whilst cheerfully accommodating sudden requests for new ideas to be actioned pronto is a testament to your professionalism.”

Rosie Colahan, Chair, Port Phillip Women’s Championship Series


“Thanks again for your help in delivering a very polished, comprehensive set of communications, delivered on time for both Australia and New Zealand.”

Chris Michelle-Welles, Lead Experience Designer, Symplicit


“Lennie is knowledgeable and passionate about the power of online content. In a turbulent project, Lennie ensured her work stream was tightly managed; sought additional value opportunities and built strong relationships with some demanding business stakeholders. Her energy, focus on quality outcomes and innovative thinking make her an asset to any team.”

Gavin Hince, Program Manager, Strategic Communications Branch, Department of Justice


“Your advice, support and encouragement has been invaluable – you are so good at what you do and I feel I’ve learnt a lot just working alongside you. Thanks for your advice, assistance and kind words.”

Jamie Helmore, Content Author, Department of Justice

"Lennie provides a unique view of the content management process that is severely lacking in most development projects."

Steve Mactaggart, Platform Manager, Open Training Institute

“Lennie was planned, disciplined and very clear in applying her significant knowledge of content methodology to a highly complex environment."

John Murphy, Director, Design4Use Pty Ltd

“Lennie is knowledgeable and passionate about the power of online content."

Gavin Hince, Program Manager, Strategic Communications Branch, Department of Justice